Sales Administration Manager

  • Wijgmaal (Louvain)
  • CDI - Contrat durée indéterminée
  • Temps plein

Nous sommes un leader mondial des ingrédients alimentaires fonctionnels pour l'homme et l'animal, avec des sites de production en Allemagne, en Belgique, aux Pays-Bas, au Chili et en Italie. Grâce à notre réseau de distribution mondial, nous commercialisons nos ingrédients dans plus de 75 pays. BENEO fait partie du groupe Südzucker.

Vos Tâches

Lead and continuously improve the sales administration function in order to ensure efficient and reliable operations, deliver high service levels in an international context, support cross-functional alignment, and contribute to customer satisfaction and business performance.


1.     Attract, engage, manage, evaluate, and develop members of the sales administration team across locations in order to ensure an effective, motivated, and appropriately staffed organization with consistent ways of working.

2.     Drive a customer-centric approach and coordinate the resolution of customer issues in order to maintain high service levels and support customer satisfaction across international markets.

3.     Review, harmonize, and implement methods, procedures, and work processes in order to ensure efficient, consistent, and effective sales administration operations across regions and business complexities.

4.     Monitor and analyze relevant KPIs and performance data in order to identify improvement opportunities and support operational decision-making and continuous improvement.

5.     Collaborate with Sales, Finance, Supply Chain, Production, and other stakeholders in order to ensure alignment and effective execution of end-to-end processes.

6.     Provide input to production planning, demand forecasting, and sourcing discussions in order to support alignment between sales demand and operational capabilities and mitigate service risks.

7.     Maintain and monitor sales pricing structures and provide input to relevant stakeholders in order to ensure accuracy and alignment with commercial policies.

8.     Oversee reporting, data management, and order processing activities, including overdue follow-up and order release, in order to ensure accuracy, compliance, and timely execution.

9.     Coordinate the analysis and follow-up of sales administration-related complaints in order to support root cause identification and the implementation of corrective and preventive actions.

 

Votre Profil

Thinking Level and/or Experience required for the role: 

  • Bachelor Degree or 5 years’ experience in similar position.


Technical Skills (including language(s)) required for the role:

  • Commercial
  • Strong analytical
  • Strong communication, verbal & written
  • Effective reporting (formal & informal)
  • English, (Dutch, French and other languages are preferable)
  • Experience with ERP SAP, Microsoft Tools
  • High level knowledge of export, logistics and accounting


Competencies:

  • Customer oriented (Internal & External) 
  • Profit oriented
  • Leadership / People Management
  • Conflict resolution oriented
  • Team Player
  • Solution-driven
  • Initiative- driven
  • Responsible
  • Adaptable
  • Role modelling the BENEO values

 

Nous Offrons

  • Tâches et responsabilités intéressantes dans un environnement économique en pleine croissance
  • Rémunération et avantages sociaux attractifs
  • Communication ouverte et hiérarchies horizontales
  • Culture d'entreprise axée sur les valeurs

Intéressé?

Si vous êtes intéressé, merci de nous faire parvenir votre candidature en ligne. Pour plus d’informations, veuillez contacter :

Christopher Federsel
Mail: christopher.federsel@beneo.com

www.beneo.com

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